Link Energy is a different energy supplier. We’re here to provide an alternative with great rates, WOW customer service, and a feel-good feeling every time you use energy with us. Supply power, give power, empower. That’s what we do best.
What is WOW customer service for us? WOW is just the Way Of Working, literally. Great customer service shouldn’t be a difference-maker in our eyes, it should be the standard. And that goes for any other energy supplier or business quite frankly.
When we do everything with heart and grit, we are aware that we can make a mistake or do something wrong—because we are humans too. So please let us know if you suspect something is off straight away, so we can put things right for you as soon as possible.
Since we started, the number of Social Energy Ambassadors has grown significantly. Here we want to share some of your questions and concerns, as well as how well we’ve performed on answering all of them over the past year.
Have some feedback or an issue?
If you’ve got some feedback, had a problem, or just have an idea that’d make your day a bit brighter, just get in touch. We’re always looking for ways to do better, and the best person to tell us what works for you is, well, you.
|Reach our Customer Advocates