Whenever ‘we’ refer to ‘Link Energy’, ‘we’, ‘our’ and ‘us’, it means Link Energy Supply Inc. / Approvisionement Energie Link Inc., except where context requires otherwise. Link Energy is operating under the Electricity Marketing Business Licence and Natural Gas Marketing Business License issued to it by Service Alberta. This Agreement is only available to residential clients with energy requirements that are less than 400 gigajoules (GJ’s) of natural gas per year or 20 megawatt hours (MWh’s) of electricity per year per site.
1.1 Cooling Off Period
Provincial law allows you to cancel this Agreement without cost or penalty;
- a) Within 10 days from the date that this Agreement, signed by you or is entered over the Internet is received by Link Energy. Where the Agreement is entered over the telephone, this 10-day period begins once we e-mail or mail a copy of the contract to you;
- b) Within 60 days after receiving the first billing statement where the Agreement is entered into over the telephone, or
- c) If a marketing contract (including one entered into on the Internet) is in force for the same property at the time of signing unless that marketing contract is set to expire on or before the commencement of the new marketing contract.
You may cancel this Agreement outside the applicable cooling-off period by providing us with thirty (30) days’ notice of cancellation, though an Early Termination Fee may apply.
1.2 Other Cancellation
Provincial law also allows you to cancel this Agreement without penalty within one year from the date this Agreement is entered into by you if we:
- a) do not set out a specified or ascertainable date on which the supply of Energy is to begin;
- b) do not begin the supply of Energy within 30 days of this Agreement being entered into by Link Energy; or
- c) are not properly licensed at law to enter into this Agreement with you.
The Energy Rate you agree to pay for the Energy we supply to you is set out in the Sign-up Form, and is based on the Energy Plan you have chosen. You agree to pay for and we agree to sell you Energy based on the agreed Energy Rate, plus applicable charges.
2.2 Variable Energy Rate
The Variable Energy Rate is equal to our cost of Energy plus the Transaction Fee and Administration Fee detailed in Section 9. The Administration Fee and Transaction Fee are subject to change with due notice of 30 days.
2.3 Fixed Energy Rate (Load Following Rate)
The Fixed Energy Rate is equal to the Fixed Electricity Rate or Fixed Natural Gas Rate as set forth and selected by you under the “Choose Your Energy Plan” on page 1 of this Agreement plus the Administration Fee detailed in Section 9.
2.4 Additional Charges
In addition to the Variable Energy Rate or the Fixed Energy Rate, you are responsible for Third Party Charges and Other Charges assessed by the Distribution Company related to the supply of Energy to your Site(s). We will show all such charges as separate line items on your invoice.
2.5 Deposits / Pre-Payment
Link Energy may require you to pay a deposit or a pre-payment in an amount determined by Link Energy. Where a deposit is given and all payments are made on time and in the full amount, upon a request to Link Energy after the one year anniversary of the Start Date to return the deposit, Link Energy shall return the deposit to you.
This Agreement cannot be entered into by non-residential customers or customers purchasing Energy for Site(s) located in certain areas designated as Rural Electrification Associations.
This Agreement is not valid unless the Disclosure Statement at the end of this Agreement has been correctly completed and is signed by you.
The Conditions of Supply as set forth in Section 3.3 are satisfied in Link Energy’s sole discretion.
3.2 Start Date
We will begin on the effective date of enrollment of your Site ID(s) as stated on the Sign-Up Form with the Distribution Company subject to the Conditions of Supply and the terms of this Agreement. We may delay this date by up to thirty (30) days from the date noted on the Sign-Up Form.
3.3 Conditions of Supply
Before we arrange for the supply of Energy to your Site, and before this Agreement comes into effect, the following conditions must be satisfied:
- a) You must meet our credit requirements;
- b) The pricing of the pre-purchased or priced products offered is still available, if it is not available the pricing on this contract is cancelled and you will be offered a new Rate;
- c) The Distribution Company must enroll your Site with us as your designated retailer; and
- d) After review of this Agreement duly signed by you, we do not reject this Agreement, for any reason at all, as determined by us in our sole and absolute discretion within seven (7) days of receiving your signed Agreement and in such an event the only amount owing by us to you shall be any funds forwarded by you to us until such time.
3.4 Credit Requirements
You agree to provide us with and authorize us to request and receive from third parties reasonable financial and credit information. You agree to maintain credit worthiness satisfactory to Link Energy in its sole discretion at all times while this Agreement is in effect.
3.5 Appointing Us as Your Agent
By entering into this Agreement, you appoint Link Energy as your limited agent to arrange for the supply of Energy under this Agreement. This agency ends when Link Energy has fulfilled its obligations under this Agreement. We will act as your agent only for purposes directly related to this Agreement. You authorize the Distribution Company to give us your consumption information and any related information that we may require. You agree that we are not your financial advisor and therefore have no liability for the choices you make with respect to your Energy Plan.
4.0 BILLING AND PAYMENT
We will invoice you regularly and you must pay our invoice in full, by the payment date indicated on the invoice, which is sixteen (16) days after the date the invoice is issued. Your invoice will be processed on a monthly basis and the timing of the invoice will generally follow the meter read cycle adopted by the Distribution Company. The invoice includes charges and adjustments for Energy supplied to you under your selected Energy Plan, as well as all other charges as set out in this Agreement.
4.1 Pre-Authorized Debit (PAD) Agreement
PAD transactions will be processed on the 16th calendar day of the month following the invoice statement date. Furthermore:
- a) You acknowledge this authorization is provided for the benefit of Link Energy and your bank or credit card, and is provided in consideration of your bank agreeing to process payments and credits against your account in accordance with the rules of the Canadian Payments Association;
- b) You warrant and guarantee that the digital or physical signature on this Agreement also acts as a signature of approval of Link Energy to use PAD;
- c) You authorize Link Energy to draw or deposit on your account number with the branch of the financial institution where you maintain an account. This authorization cannot be cancelled if there is an outstanding balance due and payable to Link Energy;
- d) You undertake to inform Link Energy, in writing of any change in the account information provided in this Authorization at least 10 days prior to the next due date of the PAD;
- e) You acknowledge that your bank is not required to verify that a PAD has been issued in accordance with the particulars of your authorization including, but not limited to, the amount and further acknowledge that your bank is not required to verify that any purpose of payment for which the PAD was issued has been fulfilled by Link Energy as a condition to honouring a PAD issued or caused to be issued by Link Energy on your account. Revocation of this authorization does not terminate any agreement for goods or services that exists between you and Link Energy. Your authorization applies only to the method of payment and does not otherwise have any bearing on the agreement for goods or services exchanged; and
- f) You will provide us with a copy of the Void Cheque or bank account information confirmation issued by the bank.
4.2 Banking Information Verification Prior to Enrollment
As a part of the Sign-Up process for PAD billing customers, we will verify provided banking information before enrolling your site, by debiting a sum of $5.00 from your bank account. The $5.00 debited during a verification process will be refunded as a credit balance on your first invoice. If the bank account information provided during the sign-up process is incorrect, we reserve the right to reject your application.
4.3 Estimated and Actual Consumption
The portion of your bill related to consumption is based on your metered Energy consumption or estimates of consumption that we or the Distribution Company make. Periodically, we will make adjustments between estimated and actual consumption and adjust your bill accordingly.
4.4 Late Payments or Disputed Bills
- a) If we do not receive your payment by the date indicated on your bill which is sixteen (16) days from the issue date of the invoice, or as defined under the terms and timeline as specified within the PAD section’s guidelines we will charge you a late payment fee as of the date set out on your bill equal to 5% per month, compounded monthly (19.56% effective annual rate), on all outstanding amounts due from the due date of payment until the date that payment is received in full. If you dispute your bill, you must pay the bill in full while the dispute is being resolved. You are responsible for all legal and collection fees associated with us trying to collect any amounts owing from you. If you do not pay your bills on time, we may cancel this Agreement and seek recovery of all related costs in accordance with Section 6.
- b) If a PAD payment is rejected for any reason a one-time fee of $20.00 will be charged.
- c)You may dispute a bill up to 16 days from invoice issuance; it is your responsibility to review and ensure you are being billed on the correct Energy Rate and notify us of an error as soon as possible.
5.0 CHANGES TO THE SUPPLY
If you are moving, please contact us toll free at 1-855-444-Link (5465) to discuss options available to you. In any event, you must give us at least 30 days’ notice before you move and your notice must specify your new address. If you do not give us at least 30 days’ notice before you move, any interruption in the supply of Energy and any costs incurred as a consequence of the inadequate notice will be your responsibility. If your new address is within a territory we serve and the site to be serviced is comparable in size and expected usage to the site we are currently serving you at, then we will amend this Agreement to apply to your new address. If your new address is not within a territory we serve, this Agreement or the applicable portion of your Energy Plan will automatically terminate on the date of your move and you must pay us for: (a) the Energy Rate and other applicable charges under this Agreement to the date of de-enrolment; (b) payment obligations you have incurred under this Agreement that remain unpaid, and (c) the Early Termination Fee.
5.2 Your Consumption Profile
For Fixed Energy Rate Plans: If the amount of Energy you consume or your Energy consumption profile changes over the Term for any reason, including as a result of a move to a new address or the addition or deletion of Site(s), you acknowledge that any such change may require an adjustment to your Energy Rate(s). In addition, you acknowledge that as a result of a change in your Energy meter(s), new information may become available to us with respect to your Energy consumption and profile that may also require an adjustment to your Energy Rate(s). If we are unable to negotiate a mutually acceptable amendment to this Agreement to accommodate any such change or new information respecting Energy consumption and profile, Link Energy may terminate this Agreement as described in Section 6.2.
For Variable Rate products: Changes to your load profile will not impact your Energy Rate(s).
Historical Meter Consumption Usage – Under Rule 010 of the Alberta Utilities Commission, by signing this Agreement, you hereby authorize and provide your consent, at no cost to you, for Link Energy as your representative to request and obtain Historical Consumption usage information from the Distribution Company that provides Energy distribution services to your site address.
5.3 Adding and Deleting Sites
Subject to Section 5.2, if you add or delete a Site from your Energy Plan we will provide you with a written notice confirming the amendment to your existing Agreement if accepted; such acceptance will not be unreasonably withheld. If a Site is added to your Energy Plan, the cooling-off periods set out in Section 1 will come into effect for that new Site only, so that you may cancel the new Site from your Energy Plan during those cooling-off periods as set out in Section 1, provided that your Energy requirements after addition of the Site are less than 2500 gigajoules (GJ’s) of natural gas per year or 250 megawatt hours (MWh’s) of electricity per year, as applicable. If you delete a Site, you will remain responsible for any outstanding and future obligations in respect of that Site until satisfied in full.
5.4 Changing Your Energy Plan
If you chose an Energy Plan with a Variable Energy Rate Plan, then at any time during the Term you may request to switch your Energy Plan from a Variable Energy Rate Plan to a Fixed Energy Rate Plan. Following receipt of your request we will provide you with a quote for a Fixed Energy Rate Plan for electricity and or natural gas, as applicable, and the Term that we will make that Rate available for.
If you agree to switch to a Fixed Rate Energy Plan, we will prepare the required amendments to this Agreement to reflect the new Energy Rate and Term. The other provisions of this Agreement will continue to apply and there shall be no additional cooling-off period.
5.5 Credit Balance
At the end of your Agreement, and after final reconciliation of all accounts outstanding, if there is a credit balance greater than $5.00 it will be refunded to you and mailed to the current address on file at that time of termination of the account. For ease of administration and to avoid the cost of processing insignificant transactions, if for any reason there is a credit on your account in the amount $5.00 or less, the account will be closed and no credit provided.
6.0 EARLY TERMINATION
6.1 Your Termination Rights
If applicable, you may cancel this Agreement within the applicable cooling-off period set out in Section 1 provided that you remain obligated to pay us for any Energy we supplied to you up to the date of de-enrolment. If you cancel this Agreement after the applicable cooling-off period has expired or the cooling-off periods set out in Section 1 are not applicable to you, you must provide thirty (30) days’ notice and you must pay for: (a) your Energy Plan consumption up to the date of de-enrolment of each Site; (b) payment obligations you have incurred under this Agreement, which will include any applicable Other Charges on energy used up to the de-enrolment, and (c) the Early Termination Fee.
6.2 Our Termination Rights
We may terminate this Agreement or the applicable portion of your Energy Plan, in our discretion, immediately upon notice to you if:
- a) you do not fulfill any of your obligations under this Agreement, including your obligation to pay us;
- b) you no longer satisfy the eligibility requirements set out in Sections 3.1, 3.3 or 3.4;
- c) you do not maintain creditworthiness or provide a Deposit satisfactory to us as set out in Section 2.5, or you become Insolvent; or
- d) your Energy consumption or profile changes, or new information respecting your Energy consumption or profile becomes available, and we are unable to negotiate a mutually acceptable amendment to this Agreement, as set out in Section 5.2.
If we terminate this Agreement or a portion of your Energy Plan, you must pay us for: (a) your Energy Plan to the date of de-enrollment (of each Site); and (b) payment obligations you have incurred under this Agreement that remain unpaid.
If this Agreement ends early, for any reason, you must pay for all energy supplied and related wire service, distribution, and administration fees and all applicable taxes up to the early end date.
In the event that you fail to negotiate a new Agreement at the end of the Term but have not given notice of your intent not to renew or re-enroll at least thirty (30) days prior to such date then you will be transferred at the end of the Term to a month to month Variable Electricity and/or Natural Gas Rate plan and will have the right to terminate this month to month service with thirty (30) days’ notice.
6.4 Early Termination Fees
In the event that this Agreement ends early for any reason, other than within strict compliance with the conditions for termination within the cooling-off period, you must pay $0 per Site (“Early Termination Fee”).
7.0 UNEXPECTED EVENTS
7.1 Force Majeure
Certain events beyond our control may make it impossible for us to supply Energy and or services to you. We are not legally responsible to you in those events and will resume supply of Energy or services as soon as we reasonably can. This Agreement will otherwise remain in full effect.
7.2 Rate Source Disruption
If a Rate Source Disruption occurs, then the applicable comparable indices for all calculation periods affected by such Rate Source Disruption shall be determined in good faith by Link Energy. Without restriction to the foregoing, in the circumstance of a Rate Source Disruption due to a material change in the formula for or the method of determining any of the indices used to determine an Energy Rate hereunder, Link Energy shall calculate such rate in a commercially reasonable manner so as to minimize the effect of such change.
8.0 OTHER DUTIES AND RESPONSIBILITIES
8.1 Limitation of Responsibilities
AS YOUR ENERGY RETAILER, WE DO NOT CONTROL AND ARE NOT RESPONSIBLE FOR THE PHYSICAL SYSTEMS THAT SUPPLY YOUR ENERGY, THE CONTINUITY OF YOUR ENERGY SUPPLY AND QUALITY OF YOUR ENERGY SUPPLY (INCLUDING BUT NOT LIMITED TO GENERATION, TRANSMISSION, WIRES SERVICES, VOLTAGE AND FREQUENCY). WE ARE ONLY RESPONSIBLE FOR DAMAGES CAUSED DIRECTLY BY OUR ACTIONS AND THE ACTIONS OF THOSE FOR WHOM WE ARE RESPONSIBLE AT LAW. WE ARE NOT RESPONSIBLE FOR PUNITIVE, CONSEQUENTIAL OR SPECIAL DAMAGES, LOSS OF USE OR LOST PROFITS. THIS PROVISION SURVIVES TERMINATION OF THIS AGREEMENT.
The information you provide to us will only be used to establish and collect money for your account, to arrange for the supply of Energy, for law enforcement activities and to communicate with you about other Link Energy offerings and services. You consent to us collecting, retaining, using and disclosing your information in this way unless you contact us and tell us otherwise. You agree that we may share your customer account information with Link Energy personnel or Affiliates specializing in your Energy needs. Link Energy may engage service providers located outside Canada in connection with this Agreement. Regardless of where our service providers are located, Link Energy communicates its own commitment to privacy as well as its expectations regarding the confidentiality of your information to our service providers. If you have any questions or concerns about how your information is protected, please contact our Customer Support team toll-free across Alberta at 1-855-444-Link (5465), or by email at firstname.lastname@example.org.
We will provide written notices to you of any changes under this Agreement. You agree that such written notice may be made on your bill or deemed to be delivered using email as a formal method of communicating. If you wish to make changes or otherwise take action under this Agreement, please contact:
Phone: 1-855-444-Link (5465)
8.4 Entire Agreement and Execution
This Agreement represents the entire agreement between us.
8.5 Waiver and Remedies
No failure or delay to exercise a right under this Agreement by Link Energy will cancel that right. Seeking one remedy does not prevent Link Energy from seeking any other remedies we are entitled to seek.
8.6 Fixing Legal Problems with the Agreement
If any part of this Agreement cannot be enforced, we agree to fix that part of this Agreement to make it enforceable without changing the intention of this Agreement. If that part cannot be fixed without changing the intention in this Agreement, it will be removed and the rest of this Agreement will stay in effect.
8.7 Additional Person Access
You may add another person to your account who you would like to be authorized to make decisions regarding your account. You agree that Link Energy may fully rely on and that you will be bound by the decisions, information and directions provided to Link Energy by such other person. Notification to be provided by submitting a completed Account Change Request Form.
You agree that you are the account holder in relation to the Site ID(s), or are authorized by the account holder in relation to the Site ID(s) and have the authority to enter into this Agreement. We are relying on that authority for the purposes of this Agreement.
8.9 No Resale
You agree that the Energy supplied to you pursuant to this Agreement is for your use only and may not be resold.
8.10 Transferring this Agreement
Link Energy, in its sole discretion, may assign, pledge or transfer this Agreement or the proceeds therefrom without your consent. This Agreement shall be binding upon and ensure to the benefit of Link Energy’s and your respective successors and assigns. You cannot assign or otherwise transfer any of your rights or obligations under this Agreement without the prior written consent of Link Energy; such consent shall not be unreasonably withheld.
Administration Fee – A fixed monthly fee we charge per Site ID as set out in the Energy Plan and/or Sign Up Form which is initially set at $7.99 per month and is subject to change with due notice.
AESO – Alberta Electric Systems Operator is the Independent System Operator established pursuant to the Electric Utilities Act (Alberta), as amended from time to time, or any replacement or successor entity performing similar functions.
AESO Power Pool Price – Is the actual hourly rate in Canadian Dollars (“CDN$“) per MWh for each hour of electricity as published in final form by the AESO as the “Actual Posted Pool Price” for the applicable calculation period on the AESO’s Internet web page, converted to $/kWh for hour h.
AESO Trading Charges – The trading charge levied by the AESO for hour h.
Affiliate – As defined in the Business Corporations Act (Alberta), as amended from time to time, provided however that such entity is not a Distribution Company.
Agreement – This Agreement is comprised of: (a) this Sign-Up Form; (b) the Disclosure Statement; (c) the Energy Plan, unless captured in the Sign-Up Form; (d) the Terms and Conditions; (e) Site Schedule and (f) the Contracted Consumption, if applicable. Our Agreement may also include: (g) the terms and conditions of any new or different Link Energy product, service, or incentive program that you have agreed to participate in or purchase, (h) telephone conversations between us recorded by Link Energy, and (i) an Internet contract acknowledged by you. This Agreement is also referred to as the Residential Supply Agreement.
Contracted Consumption – This is a measure of the approximate quantity of Energy that will be delivered to your Sites in a month based on your previous twelve months of consumption if available and our reasonable estimate if not. (The Contracted Consumption quantities determine the maximum quantity of Energy deliverable to your Sites in the applicable month without adjustment to the Energy Rate.
Distribution Company – The company that operates your natural gas or electricity distribution system, including the load settlement agent and any applicable Distribution Company agent or appointee.
Energy – The electricity and or natural gas you are buying under this Agreement, including services we provide as your retailer.
Energy Plan – The energy plan you have chosen for electricity and or natural gas, or both, as you selected in the Energy Plan attached to this Agreement or as set out in the Sign-Up Form if a separate Energy Plan is not attached.
Energy Rate – The Rate per unit that you agree to pay for the Energy supplied to you under this Agreement, as set out in the Energy Plan or Sign Up Form, referred to also as a Retail Charge. Your Energy Rate does not include additional charges set out in the Energy Plan or any Other Charges as set out in this Agreement.
Fixed Electricity Rate – This Energy Rate is the fixed rate per unit of electricity you will pay if you have chosen a fixed electricity rate for your Energy Plan or on the Sign-Up Form.
Fixed Energy Rate or Load Following Electricity Rate – This is a fixed rate that is the Energy Rate stipulated in your Energy Plan applied to either the electricity (Fixed Electricity Rate) or natural gas (Fixed Natural Gas Rate) consumption.
Fixed Natural Gas Rate – This Energy Rate is the fixed rate per unit of natural gas you will pay if you have chosen a fixed natural gas rate for your Energy Plan or on the Sign-Up Form. Your Fixed Natural Gas Rate includes Unaccounted for Energy and corresponding losses.
Historical Consumption – This is a measurement of your historical Energy consumption at the Site(s), and is based on data generally provided by the Distribution Company. We will use 12 months of Historical Consumption data whenever available, but you acknowledge that we may need to approximate Historical Consumption on a commercially reasonable basis when determining the remaining consumption amounts.
Insolvent – You are insolvent if: (a) you are not paying, or admit in writing to your inability to pay, debts as they become due, (b) you file or consent to the filing of any petition or action seeking relief under any federal, provincial or foreign bankruptcy, insolvency, reorganization, winding-up, readjustment of debts or other similar law, or (c) you make a general assignment for the benefit of creditors, apply for or consent to the appointment of or taking of possession of any of your assets by a custodian, receiver, bailiff, receiver-manager, trustee, liquidator or other person with similar powers.
Line Loss – The Energy lost from the source point to the consumption point that is provided by the Distribution Company. For customers in the Atco and Epcor zone, it is dynamic and changes from month to month. The information to calculate the Line Loss is obtained from the WCI transaction (as referenced within the Systems Settlement Code as administered by the AUC). For customers in all other distribution zones the Line Loss is provided by the Distribution Company and referenced as a percentage.
Monthly Meter Read – Each customers meter site is read (typically monthly) by the Distribution Company. The difference between one read and the next is referred to as Monthly Consumption.
Other Charges – The amounts you will pay in addition to the Energy Rate that are related or incidental to the supply of Energy, the services we provide to you as your retailer and all applicable third party services, including charges, costs, fees, assessments or adjustments, of any nature that are calculated, assessed or allocated by or through the Distribution Company and other third parties, including Third Party Charges and Taxes. Other Charges include unaccounted for Energy and losses unless otherwise specified in this Agreement.
Rate Source Disruption – With respect to an Energy Rate hereunder that is determined with reference to a market variable rate, any of the following events, the existence of which shall be determined in good faith by Link Energy: (a) the failure of the rate source to announce or publish information necessary for determining the applicable indices; b) the failure of trading to commence or the permanent discontinuation or material suspension of trading in the relevant market contemplated by the rate source. c) the temporary or permanent discontinuance or unavailability of the relevant rate source; or d) a material change in the formula for or the method of determining the relevant indices, including, but not limited to, any modification to the formula to calculate the relevant indices which contemplates locational marginal pricing, congestion pricing, transmission, transportation and distribution costs and charges, transmission and distribution losses, unaccounted for Energy, unaccounted for gas and fuel gas, government debt recovery levies, or any other current or future taxes, charges, fees, allocations or assessments relating to the delivery or use of Energy not currently contemplated by such formula as of the effective date of this Agreement.
Sign-Up Form – The written sign-up form, or the Internet sign-up form, as applicable, pursuant to which you signed-up for your Energy Plan with Link Energy.
Site(s) – The physical location or locations where we will supply Energy, as set out in the Site Schedule. There are different Site identification numbers for electricity and or natural gas.
Site Schedule – The schedule of Sites attached to and forming part of this Agreement.
Start Date – The Start Date is the date we first supply electricity and or natural gas to a Site, as applicable.
Taxes – All goods and services, social services, value added, ad valorem, property, severance, occupation, generation, first use, conservation, energy, transmission, utility, gross receipts, privilege, franchise, sales, use, consumption, excise, lease, transaction and other taxes, new Taxes or other governmental charges, emission allowance costs, licenses, fees, permits and assessments or increases therein, including GST or any harmonized sales tax, but excluding taxes based on net income or net worth.
Term – The term of your Energy Plan, which commences on the Start Date and continues for the term you selected for your Energy Plan which is extended to the end of the month in which the Term is reached and any automatic renewal period.
Third Party Charges – Any charges, fees, assessments or allocations assessed by or through the Distribution Company, the AESO or other applicable third party relating or incidental to the Energy and related services to be supplied under a Transaction including, without limitation, any and all Unaccounted for Energy charges, Line Losses, enrolment fees, franchise fees, local access fees, transportation, transmission, delivery and distribution charges and losses, competition transition charges, debt reduction charges, control area service charges, power pool Trading Charges, inadvertent energy flow costs, transmission or distribution congestion charges and uplift charges, Taxes and location differentials, all as reasonably determined and allocated to the Sites.
Transaction Fee – A fixed [monthly/one time] fee we charge per unit of Energy delivered to you as set out in the Energy Plan and/or Sign-Up Form, which is subject to change with due notice.
Unaccounted for Energy – The Unaccounted for Energy factor is obtained from the Settlement Summary Information Transaction as provided by the Load Settlement Agent (which is the operating division within each Distribution Company).
Variable Electricity Rate – This Energy Rate is the variable rate per unit of electricity that you will pay if you have chosen a Variable Electricity Rate for your Energy Plan or the Sign-Up Form, or if this Agreement is continuing on a month-to-month basis as provided for in Section 6.3 calculated as follows:
Variable Electricity Rate = PPPh + [PPTh] + TF
“h” means the hour for which you are being billed
“PPPh” means the AESO Power Pool Price
“PPTh” means the AESO Trading Charges
“TF” means the Transaction Fee we charge per unit of Electricity delivered to you, if applicable, as set out in the Energy Plan or Sign-Up Form.
Variable Natural Gas Rate – This Energy Rate is the variable rate per unit of natural gas that you will pay if you have chosen a variable gas rate for your Energy Plan or Sign-Up Form, or if this Agreement is continuing on a month-to-month basis as provided in Section 6.4, calculated as follows:
Variable Natural Gas Rate = AECO price + Rider D + Rate OPR + TF
“AECO price” is our discretionary use of one, a combination, or all of AECO-C, AECO-7A, AECO-5A, and AECO-2A pricing, in order to obtain a flexible and competitive rate, and to take advantage of market variables.
“Rider D” is a charge for lost or unaccounted for gas in the delivery process.
“Rate OPR” is a transportation service charge to move gas from its source to the delivery point.
“TF” means the Transaction Fee we charge per unit of Natural Gas delivered to you, if applicable, as set out in the Energy Plan or Sign Up Form.
10.0 SOCIAL CAUSE
For a full description of our donations to nonprofits, please refer to our Giving Policy available on our website (www.linkenergy.com) or via customer service by email at email@example.com.
11.0 GOVERNING LAW
The Agreement is governed according the laws of the Province of Alberta and the laws of Canada that apply in Alberta.